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Documentation Index

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Welcome to Ecomdrop IA Connector

Ecomdrop IA Connector is a modern Shopify app built with React Router that seamlessly connects Shopify stores with Ecomdrop and Dropi platforms. It features AI-powered configuration for customer support and automated order processing.

AI-Powered Support

Configure an intelligent AI assistant to handle customer inquiries automatically

Product Sync

Import and sync products between Shopify, Ecomdrop, and Dropi seamlessly

Order Automation

Automated order processing and flow management for efficient operations

Theme Management

Install and manage Shopify themes programmatically from Git repositories

What is Ecomdrop IA Connector?

Ecomdrop IA Connector is a comprehensive integration solution that bridges the gap between your Shopify store and two powerful platforms:
  • Ecomdrop: An AI-powered customer engagement platform that automates customer support and marketing workflows
  • Dropi: A dropshipping platform that provides access to products from multiple warehouses across Latin America
By connecting these platforms, you can:
Configure an AI assistant that can answer customer questions about products, orders, shipping, and company policies. The AI is fully customizable with your company information, FAQs, and business rules.
Import products from Dropi’s catalog directly into your Shopify store. Associate Dropi products with your Shopify products to enable automatic order fulfillment.
When a customer places an order on your Shopify store, the app can automatically trigger workflows in Ecomdrop to send notifications, process payments, and coordinate with Dropi for fulfillment.
Set up automated workflows to recover abandoned carts by triggering Ecomdrop flows that can send personalized messages to potential customers.

Who is it for?

Ecomdrop IA Connector is designed for:

Shopify Store Owners

E-commerce merchants who want to automate customer support and streamline operations

Dropshippers

Businesses using Dropi for product sourcing and fulfillment across Latin America

Marketing Teams

Teams looking to automate customer engagement and recover abandoned carts

Developers

Technical teams managing Shopify apps with modern technologies

Key Benefits

Unified Platform Integration

Manage all your integrations from a single, beautiful dashboard embedded directly in your Shopify admin.

Real-Time Synchronization

Changes in your Shopify store automatically trigger events in Ecomdrop and Dropi, ensuring data consistency.

Scalable Architecture

Built on modern technologies with MySQL database, Docker containerization, and production-ready infrastructure.

Customizable AI Assistant

Train your AI assistant with:
  • Company name and description
  • Payment methods
  • Shipping policies
  • Frequently asked questions
  • Pre-sale and post-sale FAQs
  • Business rules and guidelines
  • Custom notification settings

How It Works

1

Install the App

Install Ecomdrop IA Connector from the Shopify App Store or deploy it to your own infrastructure.
2

Connect Ecomdrop

Enter your Ecomdrop API key to connect your account. Once connected, you can select which flows to trigger for new orders and abandoned carts.
3

Configure Dropi

Enter your Dropi credentials (store name, country, and token) to enable product syncing and order fulfillment.
4

Set Up AI Assistant

Configure your AI assistant with company information, FAQs, policies, and notification settings.
5

Import Products

Browse Dropi’s product catalog and import products to your Shopify store. Map product variants for accurate inventory tracking.
6

Go Live

Your store is now connected! Orders will automatically flow through the system, and your AI assistant is ready to help customers.

Quick Example

Here’s what happens when a customer places an order:
Automatic and Seamless: All these steps happen automatically without any manual intervention required.

Technology Stack

Ecomdrop IA Connector is built with modern, production-ready technologies:
  • React Router v7 for routing and server-side rendering
  • TypeScript for type safety
  • Prisma ORM with MySQL for reliable data storage
  • Shopify App Bridge for embedded app experience
  • shadcn/ui and Tailwind CSS for beautiful UI
  • Docker for containerization and easy deployment
The app is fully open-source and can be customized to fit your specific business needs.

Getting Started

Ready to connect your store? Check out the Features page to learn about all capabilities, or jump straight to the Architecture section to understand how everything works together.

Explore Features

Discover all the powerful features available

View Architecture

Understand the technical architecture